Our insurance, finance and payment policies

Our payment policies explained

We understand that going through specialist treatment with your pet can be worrying, and we also understand that insurance claims can add to that. At Davies, we have a dedicated finance team who are on hand to help you and make this process as simple as possible.

You’ll find links to some useful information and FAQs below.

A quick summary…

  • If you are not insured you will need to pay in full at Davies following your appointment or on collection of your pet.
  • If you are insured we will help you through the process of an ‘indirect claim’ or a ‘direct claim’.
  • An indirect claim means you pay in full after your appointment or on collection and then your insurance company will reimburse you directly. Simply bring your insurance claim form to your appointment and we will help process this.
  • We also do ‘direct claims’ (this is where we would be reimbursed by your insurance company). If you would like a direct claim with us please contact us prior to your appointments or treatment.

Linnaeus Veterinary Limited trading as Davies Veterinary Specialists 01582 883950

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